10 /10

I have purchased a few cars from James Glenn and always found them very helpful and positive.

 

KI, Mon 23 Nov

10 /10

Good service, clear , helpful and great customer experience

 

PM, Sun 22 Nov

10 /10

Simple hassle free transaction. Staff seem to be petrol head's first and sales people second.

 

KM, Sun 25 Oct

9 /10

Honesty, Integrity, transparency are how I would sum up Stephen and the team at James Glen Car Sales.
Our expectations of what to expect, when we made the 300 mile trip to Airdrie, were there to read from their website and, info on Car sites “Car Gurus” and “Autotrader”. This is no flash dealership wasting money on a big glass fronted ,marbled floored showroom in a posh location,(some might say an industrial park in Chapelhall is posh!). We found a warm welcoming clean friendly place, with the car we had come to see in pride of place.
Stephen was firm but fair when negotiating the sale, and during the process when we highlighted a couple of things had not happened in the last service(easy to miss on such a complicated car as an R8) he immediately said he would get both done at no cost to us. But it is the other stuff that happens after the sale which really stand out and reaffirm that it was a smart thing to buy a car from Stephen. RAC Gold warranty for a year, Breakdown cover for a year, and then when we told Stephen we had bought private number plates he said he could make those up for us FOC.
Stephen is the kind of person who gives car dealers a good name.. top man.
Next time we are in the market for buying or selling a car, we know where we are heading. It will be a pleasure to do the 600 mile round trip

 

SB, Sun 11 Oct

8 /10

 

JJ, Nov 2019

10 /10

Initially I had an issue (all of my own making) reference the cars service history which they handled with patience and politeness they were professional at all times and the car as presented at delivery was in exceptional condition.
Overall they delivered the best possible service I will be using them again and have no hesitation in recommending them.

 

BA, Aug 2019

10 /10

Left to look around car without intrusive sales pitch and when I was ready were very helpful .
Agreed certain items to be attended to on car...which were done.
Would recommend James Glen car sales to anyone looking to purchase a high end second hand car.

 

KM, Jul 2019

10 /10

Great service and car was stunning top notch valet

 

MM, Apr 2019

10 /10

Brilliant car and nice guys to deal with, well worth the trip from london, so well prepared, i will definitely keep an eye on the website when i replace the wife’s car, brilliant car dealership unlike many I’ve visited

 

PW, Feb 2019

10 /10

 

JM, Sep 2018

10 /10

They were extremely helpful and informative in every step of my purchase.

 

RD, Jun 2018

10 /10

Fantastic easy transaction. Spoke to Steve by phone - a real person not an Avatar !! He made a very fair offer for my Z4 and the transfer was haggle and hassle free. If you want to sell your quality car for a fair price, look no further !
Excellent and computer free .

 

GW, Apr 2018

10 /10

Just purchased my first BMW from James Glen Car Sales. I was preparing myself for a day of traveling around different places to find a suitable car. Decided to go and see Stephen before anywhere else due to the fact that all the cars they sell are clearly cared for and made to look as good as possible. My 1 series coupe was immaculate and I didn't need to check out anywhere else. Stephen was very welcoming and gave me plenty of time to check out the car without hanging on my shoulder. He was there when required to answer any questions and the whole experience was very pleasant, not pushy in any way what so ever. Glad I went there first. Very happy with the purchase and would thoroughly recommend to friends and family.
Thanks Stephen.

 

MP, Feb 2018

10 /10

 

JM, Dec 2017

10 /10

Great service and made buying my car a great experience, I was first going to part finance using the bank but after being asked for more information for the third time I spoke to Stephen and the team and they help me thro the finance and after taking my basic details it was shorted with in 2 mins

 

RK, Aug 2017

9 /10

James Glen were excellent - honest, fair and very helpful, even after I had paid for the car and collected it they managed to solve a small issue with it for me. Stephen is trustworthy and a really nice bloke to deal with. I'd happily buy from JG again.

 

NL, Jan 2017

10 /10

From the moment I walked in until I picked up the car, the service was excellent. All the staff were very friendly, knowledgeable and not at all pushy. Everything was completed swiftly and efficiently and I would have no hesitation in recommending them.

 

DA, Oct 2016

10 /10

A straight forward dealership. Genuine vehicle as described. Worth the trip from London to Glasgow to buy the car.

 

AH, Sep 2016

10 /10

 

MB, May 2016

10 /10

Excellent service, Stephen and Lee couldn't be more helpful and accommodating. I purchased an immaculate Golf GTi in superb condition both inside and out. One of the door handles failed and Stephen and his team didn't hesitate to resolve the issue no questions asked. The car was presented as new despite being nearly 10 years old. If I needed to source a car again I'd go to these guys first.

 

PK, Apr 2016

10 /10

In all my years of buying cars I have never had such an easy and quick service. Delighted with the experience

 

TM, Mar 2016

10 /10

Best customer service I've ever received is from these guys. I will definitely buy another car from them!!!

 

SS, Feb 2016

10 /10

 

MS, Jan 2016

10 /10

Very good experiece.Stephen went through everything & opened up specially over chritmas period as i was travelling 500 miles.very pleased.

 

ML, Jan 2016

10 /10

Very easy and straight forward purchase without pressure.

 

PC, Dec 2015

10 /10

Really happy with the car and how fast the deal was done a pleasure to deal with will recommend.

 

SG, Dec 2015

10 /10

The proprietors went out of their way to be as accommodating as they possibly could under trying circumstances. I am delighted with my new car and would highly recommend this company.

 

McN, Dec 2015

10 /10

Good selection

 

MM, Nov 2015

10 /10

Steven was great to deal with and the car was fabulously presented

 

AD, Nov 2015

10 /10

A positive and helpful transaction with james

 

RW, Oct 2015

9 /10

Bought a Lexus RX450h. Car was in excellent condition throughout. Needed two front tyres which Stephen happily replaced. Staff were very helpful and friendly. Only downside was that they couldn't take my car as a trade in. However when I did sell my car Stephen sent someone to come and pick me up which I thought was a nice touch. Overall very happy with the service I received and would be happy to recommend them.

 

JL, Oct 2015

10 /10

Friendly, honest service. High quality vehicle at a very reasonable price.

 

MM, Aug 2015

9 /10

I contacted James Glen Cars about a car they had that I liked. We did the deal with no hassle at all. The car is great and I think James Glen Cars are happy with the deal too. Will use agin when looking for my next car.

 

MD, Jul 2015