10 /10

 

LM, Thu 28 Nov

5 /10

They wasn't pushy to buy the car but they always replied asap when i had a question or query. Over all they are an average second hand car dealership. There is nothing that made me think i will overly praise the company and there is nothing that would make me speak bad of them too.

 

MW, Sun 03 Nov

10 /10

Very pleased with the service

 

DS, Oct 2019

10 /10

Very good service.
I went into Clearwater with the intention of looking at a specific car i seen on the internet and i ended up looking at a few that was in there. They gave me the keys and let me have a look around the cars i wanted to look in. when i finished they was happy to answer any questions without any pressure of buying, i had then went for a test drive in the car i originally went to look at. I asked about certain service history and Clearwater done the checks for me and carried out the work that was needed (ie cambelt & waterpump) before i collected the car. The only thing i would recomend as an improvement would be to allow a longer test drive of the car to allow more of a feel for the car. The over all experiance is a 5 /5* experience and would recomend as a highly professional company from my personal experience.

 

MW, May 2019

10 /10

Great customer service also went the extra mile for us very pleased ! Keep it up lads

 

MJ, Mar 2019

9 /10

 

EE, Feb 2019

10 /10

 

VM, Feb 2019

7 /10

 

TG, Feb 2019

9 /10

The overall experience was very positive. They did all they said they would do. At times it was busy in the showroom but was always kept informed by courteous staff. Actual handover was quick and efficient.
Only slight moan was only provided with one key. To get replacement for spare is a hassle with £320 cost.

 

CB, Nov 2018

9 /10

Honest company, no pressure.

 

TC, Nov 2018

10 /10

Excellent service from start to finish

 

AS, Oct 2018

10 /10

Everything was done to a high quality from the test drive to picking the vehicle up spotlessly clean.

 

IR, Oct 2018

10 /10

 

DC, Oct 2018

0 /10

All negative .

MOT & Serviced my car before I bought it.

Obviously not done at all.

Front left alloy had huge crack running down it which I found after a week of ownership after taking to a tyre fitting company thinking I had a slow puncture.

The dealer fitted the tyre new before I bought it so they must of seen the crack. Worst part is that the crack was covered over with a black glue substance to hide and conceal it and luckily the tyre fitter spotted it and peeled the glue off in front of me.

Cowboys.

Give car dealers the bad reputation they have

Asked for alloy to be replaced told me no won’t help so have spent £1000 on new alloy and will be taking them to small claims

 

CW, Oct 2018

9 /10

Really good service and a lot of cars to pick from

 

RP, Sep 2018

10 /10

Very helpful and easy to work with.

 

DH, Aug 2018

10 /10

Loved the no pressure approach, just gave info as requested, very relaxed and friendly, no cheesy hard sell

 

SS, Aug 2018

10 /10

Excellent communication greet people.

 

LH, Jul 2018

10 /10

apart from the finance company taking long to deal with application on the day.Andy and team treated me well the service from their end was excellent and would recommend their garage .

 

PG, Jun 2018

10 /10

That team was very friendly

 

MT, Jun 2018

10 /10

Generally good people to deal with

 

SH, Apr 2018

9 /10

Sales representative was helpful and friendly. Could have more knowledge of the car and its features which would be helpful. Also I had to chase several times for updates as not very reliable on call backs. Aside from that, very happy with car and overall I think the company seemed to be fair and straight-forward. On that basis I would recommend this company to others. Thank you for the nice car.

 

AB, Apr 2018

10 /10

Excellent service, good selection of vehicles all to a good standard, very accommodating in unexpected circumstances. All in all 10/10

 

SF, Apr 2018

10 /10

 

ER, Apr 2018

9 /10

friendly atmosphere, helpful staff

 

MD, Mar 2018

10 /10

Both Sales Advisors helped me with everything I needed. Will definitely come back for my next car!

 

DB, Feb 2018

10 /10

I was setisfied with the information provoded about the service. My quetions answered

 

NGS, Feb 2018

10 /10

 

SP, Jan 2018

9 /10

Easy to view car, answered my questions and collected the car when I wanted too.

 

VJB, Jan 2018

10 /10

Very good reception and advice and service from these dealers

 

JNs, Dec 2017

10 /10

Very efficient service, nice guys

 

BS, Dec 2017

9 /10

The staff were very friendly and professional especially Sam.

 

SD, Dec 2017

10 /10

We have called at the garage a number of times and the guys there are so polite, helpful and always happy to help.
My car I have just bought from there is great and I am very happy with the car and the service that we received.

 

TS, Dec 2017

10 /10

Very helpful and informative. Great service and would use again in the future

 

CH, Oct 2017

10 /10

 

RM, Oct 2017

10 /10

I was very impressed with the service I received from start to finish.

 

LQ, Sep 2017

10 /10

The salesman was very polite and friendly,the environment was clean and spacious.

 

SO, Sep 2017

10 /10

Hi . I would like to say my experience was very good with this company.Sam was very nice to deal with and when I arrived they were washing my car a second time even after a full valet because it rained the night before ( This wouldn`t happen where I`m from) Overall the car was in excellent condition and still is!!! Even all the other cars in garage were spotless and in excellent condition.I`ve already told Sam I will be back in the new year for a car for my other half. I have already recommended this dealer to my friends....See ye next year guys....

 

AB, Sep 2017

6 /10

The initial contact with Clearwater, and their representative Sam Wooldridge, was positive. They were recommended by my local garage and that was the main reason for going to them. However, the day after the purchase, and checking the car I had bought, I discovered a couple of minor issues. I rang to speak with Mr Wooldridge and had a promise of a call back to discuss the issues. Disappointedly, Mr Wooldridge did not ring back. I have since purchased the items in question and am arranging for my local garage to fit accordingly.

 

PT, Sep 2017

10 /10

Met Callum to view a vw Tiguan,there was no pressure what so ever,he suggested we take our time check it out and when ready we had a test drive.All our question were answered honestly,we bought the car which is an absolute jem.
I have bought many cars from many different dealers but never have I felt more comfortable and at ease,a genuine company of which I would be happy to use again and recommend to anybody that' wants a good car from a first class company.

 

PC, Aug 2017

10 /10

After visiting late one evening after work, all of the team at clearwater couldnt have been more accommodating. No hard sell, just factual and helpful with the information I required.

Test drive was all organized and facilitated well, and some minor repairs I requested were carried out without any quibble.

Fantastic job by the whole team at Clear Water.

 

LMB, Jul 2017

10 /10

 

DM, Jul 2017

10 /10

First class service from start of enquiry to buying vechicle

 

PB, Jun 2017

10 /10

Excellent attention to detail from friendly staff who are not pushy.

 

AS, Jun 2017

10 /10

Welcoming, friendly and informative.

 

CM, Jun 2017

10 /10

Great service! Thank you Clearwater Automotive! Thank you Callum!

 

AB, Jun 2017

5 /10

Little bit disappointed I wasn't told about a cracked fog light numerous paint chips on the front of the bonnet
Ten mile into the journey home a warning light came on about tyre pressure which I wasn't happy about but that's dealers for you

 

JPC, Jun 2017

10 /10

Very friendly and professional approach, second to none customer service.

 

AG, Jun 2017

10 /10

The service I received was second to none, very professional and very obliging!! I would definitely recommend using these guys.....

 

DC, Jun 2017

10 /10

We went to view a car and brought it the same day! Our dealer was extremely helpful when we were asking questions/sorting out the revelent paperwork for our car. The atomosphere is friendly and nothing was too much trouble.

 

KL, May 2017